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Tag: team management

Indigo’s 21st Birthday!

Indigo’s 21st Birthday!

It’s our 21st Birthday! Sarah started Indigo as Sarah Smith Associates in 1997. This October we’ll be celebrating at the Women in Housing Awards where Sarah’s been nominated as Best Consultant by our client Network Homes. We’ll be popping some corks and having a good […]

Forget about saying ‘No’

Forget about saying ‘No’

Most people would agree that being clear about our boundaries, establishing ground rules in our relationships and making sure that we have enough time to do what is important well are laudable aims.  The reality is that having those conversations can be tricky.  Getting the […]

“The leader’s role is to set the stage not perform on it”

“The leader’s role is to set the stage not perform on it”

When I was about fourteen, I realise with hindsight, that my Dad (pictured with me – he’s 90 and still going strong!) changed the way he parented me.  In fact, there was something of a transformation.  From telling me what to do, nagging me about my […]

Bang on the money

Bang on the money

I was struck just before Christmas with how easy it is for managers to fall into the trap of giving negative feedback. I asked a group of managers to split into groups and carry out some tasks. One person in the group was assigned to lead and […]

2,000 Voices Strong

2,000 Voices Strong

Anyone who has been following my blogs for a while will know that I love choirs and choral music.  Choirs move me, they inspire me.   It’s not just the joyous, haunting, energetic sound that they can produce.  It’s that sense of camaraderie, connection, synergy that […]

Making Change Work

Making Change Work

CIPD research says that 60% of change initiatives fail their stated objectives. I read this report when I was preparing for a day on resilience and change for leaders at a Housing Association that had expanded rapidly over the past two years.  The figure shocked […]

The Choir

The Choir

Gareth Malone has begun a new series of The Choir on the BBC.  Building on his success of creating a Military Wives choir last year, he is visiting different employers, drumming up support for workplace choirs. In an edited hour comes a distillation of everything […]

I am what I am

I am what I am

Diva, Gloria Gaynor, belts out “I am what I am” (click the link for a blast of Gloria) – don’t you just love this hymn to self-love, belief and confidence? So much feedback at work revolves around fixing your faults, making yourself better, squeezing yourself […]

I’ve got a headache

I’ve got a headache

It’s a tough job being a line manager. The expectations of senior managers hang on you. Your team watch your every move with a critical eye. Like an ace juggler you keep all the balls in the air: your own work commitments, the demanding needs […]